Order by 1pm and we will deliver your order within the next day. Please be aware that an extra day might be required for our carrier to make deliveries to Channel Islands, Northern Ireland and remote parts of the UK such as the Highlands and Islands.
Order by 1pm and we will deliver your order the same day when shipping to Greater London.
We will ship your order with DHL. Your order should be with you within 5-10 days for European, US, and Canadian deliveries. For other locations can take up to 15 days to arrive. Please be aware we do not use any cooling system when shipping unless during summer where we would use cool wool to isolate the chocolates from the heat.
Delivery Duty Tax may be applied before delivery for orders outside the UK and you may receive an email from DHL asking for duties to be paid.
Click and then collect on the same day. Choose collection from either our Holland Park or Notting Hill stores.
At the time of ordering, you can also provide us with a contact telephone number and delivery instructions that may help us with your delivery. Typically, this could include leaving an order with a neighbour or perhaps in a safe place if you are not home.
When placing your order, you will have received an email confirmation from Melt. Once your order has been dispatched, you will receive a further email confirmation with a DPD tracking link. Should you need to add delivery instructions or rearrange delivery, you can do so with DPD via the tracking page.
When choosing to receive your order using Quiver’s delivery service, you will receive an order confirmation from Melt and a further email from Quiver with a link to track the progress of your delivery via their website. This tracking link will provide you with real-time updates about your order.
When placing your order, you will have received an email confirmation from Melt. Your order will be dispatched on the date of purchase, provided your order has been placed by 1pm, and will be delivered via our courier partners same-day.
We use multiple tracked couriers for our international deliveries, including DHL and Royal Mail. When placing your order, you will have received an email confirmation from Melt. Once your order has been dispatched, you will receive a further email confirmation with a courier tracking link. Should you need to add delivery instructions or rearrange delivery, you can do so via the courier’s tracking page.
We will always make every effort to deliver your order on time. Occasionally, we are affected by factors that are beyond our control, such as bad weather. Should this happen, we will update our website with details of any delays we are experiencing.
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