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Shipping & Returns

Delivery Options

 

Next Day Delivery £4.55

Order by 14.00 and we will deliver your order within the next day. Please be aware that an extra day might be required for our carrier to make deliveries to Channel Islands, Northern Ireland and remote parts of the UK such as the Highlands and Islands.

Same Day Delivery £9.50

Order by 16.00 and we will deliver your order the same day when shipping to Greater London.

 

International Delivery £25

We will ship your order with DPD or DHL. Your order should be with you within 2-3 days for European, US, and Canadian deliveries. For other locations can take up to 5 days to arrive. Please be aware we do not use any cooling system when shipping. If you wish to add it, you will have to request it and we would send a new quote. Once accepted and paid, we will use Action Global.

 

Click & Collect

Click and then collect on the same day. Choose collection from either our Holland Park, Notting Hill branch, or our concession in Selfridges London.

 

Additional Information

 

Delivery Instructions

At the time of ordering, you can also provide us with a contact telephone number and delivery instructions that may help us with your delivery. Typically, this could include leaving an order with a neighbor or perhaps in a safe place if you are not home.

Please note the contact number you provide will not be used for marketing purposes.

 

Tracking Your Order

 

Next Day Delivery,

We use DPD on our deliveries, if email and phone number have been inserted in the checkout, DPD will send you notifications of the status and give you a delivery time window.

Same Day Delivery,

Melt has it’s own courier for Central London deliveries. We use a zero-emission van for a low carbon footprint.

Adverse Weather Conditions

We will always make every effort to deliver your order on time. Occasionally, we are affected by factors that are beyond our control, such as bad weather. Should this happen, we will update our website with details of any delays we are experiencing.

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